The staff were wonderful and attentive. but we were incredibly disappointed with the size and cleanliness of our unit. We reserved a four bedroom presidential special needs.In the pictures you can see a really lovely kitchen with nice barstools at the island as well as a very spacious living room with nice furniture. What we found is a unit not even the size of a penthouse. The kitchen was small with only room for three barstools versus the seven or so in the picture. The living room was tiny. They were seven of us and there was not enough seating for all of us to watch the TV at the same time. The dining room table was nice and there was seating for eight, but we wanted to watch movies together and we’re not able to do that unless two of us sat on the floor. It was also obviously a very well used an older unit as there were gouges in the wood floor in several areas, swelling in the baseboard in the bathroom is from water damage, areas where the caulking was chipped and a dishwasher that was almost impossible to close once you opened it. When we arrived we expected a clean unit, especially with Covid. The refrigerator had fingerprints all over it, there were crumbs on the furniture and on the floor and you could see spills on the floor from drinks. The staff were very quick in sending someone up to clean the unit for us. They were also very quick to respond to all other requests and issues which were minor. We needed a light bulb replaced in one room and the scissors from the cutlery were missing. They also had a wheelchair we could borrow which was wonderful because my husband had a hiking accident and broke his tibia. Good thing we had booked a special needs unit!
In the future we will try to get a presidential at the original St George resort. We got to see the 3 bedroom and it was twice the size of the 4 bedroom at estancia.
Worldmark resorts visited: Depoe Bay, Gleneden, McCall, St. George, Bear Lake x 2, Estes Park, Wolf Creek, Anaheim, Dolphin’s Cove, Reunion, Deer Harbor, Oceanside, Yellowstone, Estancia