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#2191 - 03/05/04 04:16 PM Las Vegas Resort Review
Forum Host
WorldMark Forum


Have you stayed at WorldMark's Las Vegas resort? Here's your chance to tell other owners what it's really like. How big is the pool? How hot is the hot tub? What do you wish you had known before you left home?

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#48033 - 06/19/12 07:25 AM Re: Las Vegas Resort Review [Re: ]
XXLKirk Offline


Registered: 05/10/04
Posts: 19
Loc: Anaheim, CA
Spent 2 nights in Vegas last week.

This is always a nice resort but this time we were traveling with the newest member of our family, our 14 month old daughter. One of our concerns is that around the resort and especially in the playground area there are fruit bearing trees. The fruit or maybe its an olive, falls to the ground and gets mashed up by people stepping on them. It stains the walkway and I saw at least one person skid slightly on one. This does not make for am enjoyable playground area when a concerned parent is trying to keep little fingers and clothes from being stained by these berries or even eaten.

The other concern is that we got the usual spiel about attending the owner information blah blah blah. I've been an owner since before I met my wife and she was skeptical of the ownership until I started taking her to WM resorts. She is however, still skeptical of buying any more credits (i.e. Travelshare) but wanted to learn more so we agreed to attend the meeting.

We were told it would be 90 minutes and include breakfast. In full disclosure, we are talkers, especially when it comes to the subject of our daughter who draws people to her with her personality. I expected to be there for a while but I also explained in the first 5 minutes, to the rep, that we are not interested in buying credits at this time due to a recent real estate purchase and would like the information and numbers up front without the dog and pony show.

Two hours into the drawing of boxes and wish lists and all the other hocus pocus the reps are trained to do, my wife took our sleepy daughter back to the condo for a nap. I'm a fairly easy going guy and enjoy the conversation and banter with people but even when I tried to shut it down, this rep just kept coming. She was a great person and very friendly but at one point in the remaining hour I was there, she lost her game face and I could tell she was not happy that she had spent all that time with me and I wasn't going to take the bait.

I understand its a business and they are there to make money but what I don't get is the inability to answer my questions clearly. They keep coming around to the same tag lines of 401V, investment in a vacationing future, and do everything but say "you can't afford not to take this opportunity today".

This will be the last time I attend anything of the sort and I will continue to unplug the phone in the condo when we arrive to avoid the inevitable call.
_________________________
Kirk
(Stays: Kihei, Kona, Oceanside, Big Bear, Seattle, Palm Springs, Las Vegas, Anaheim, St George)

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#47944 - 06/03/12 09:22 AM Re: Need Points for Your Upcoming Vacations? [Re: ]
lhrh45 Offline


Registered: 05/22/12
Posts: 17
Loc: California, United States
Hi,
I have available 53,000 points for rent. Others are already interested!:) Please email me if you need more for your vacation or for one you would like to take.
GREAT DEAL!:)
Contact email: lhrh45@yahoo.com

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#47282 - 02/28/12 01:58 PM Re: Las Vegas Resort Review [Re: ]
dverzic Offline


Registered: 08/07/09
Posts: 6
Loc: San Jose, CA
We just got back from 4 days in Vegas. We had gone for a wedding so we really weren't that interested in being on the Strip. It's not far though and there is a shuttle if you don't want to drive there. Overall, the unit was nice. We had four people in a one-bedroom unit which was a little cramped. Next time we'll definitely go for a two-bedroom. The pool and jacuzzi were very nice and close to all units. I didn't like how they pressured me to go to a breakfast meeting "just to let them know what I like about my WM ownership" I went to one in Angels Camp last summer and found out that it is really just a sales ploy. Anyway, I told them I would go, but then when they called to confirm it that morning I told them I couldn't make it afterall. It was a lot easier to let them down that way. I really don't like the pressure though, and hope that WM stops this practice. They should have it available if you want, but not make it seem so compulsory. It was nice to have a mini market on the property to get things we ran out of,like milk, so we didn't have to make an extra trip to the grocery store. The employees didn't seem very friendly though, and one of the shuttle drivers we had was downright surly. I also was a little upset that after driving all the way from San Jose for 8 hours our unit wasn't ready. We were a little early, so we understood that, but by 4:20 we still weren't in our unit. Overall,we had a good time,though, as always, and would stay there again in the future.

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#47064 - 01/23/12 07:47 AM Re: Las Vegas Resort Review [Re: ]
uk1981 Offline


Registered: 01/23/12
Posts: 1
I have been staying at WM Las Vegas since they opened. We are platinum level owners since 1993. First, about the garages, I have never had a break in. The guard at the front gate will not let you in without some kind of WM reason for being there. In our most recent experience, they had our name on a clipboard for initial checkin and gave us us a wave once we had the parking pass on our dashboard. Second, about the condition of the resort, it is heavily used and no one could afford to keep the place in new condition without major expense. I have not had an unclean unit when there ever. But I do notice wear and tear. Third, about the management team there, I have seen better myself but considering the huge size of the resort it only makes sense that customer inpatience especially after losing at the casino would wear on anyone. Lastly, I use II and RCI to book at other resorts several times a year in addition to WM. Our ownership with WM make for great choices in Las Vegas. I suggest that you do your own shopping and compare the resorts. In conclusion, Las Vegas is my favorite city and I have going there since the year 1976. But high, long term, unemployment there plus the slow down of weekenders from LA have hurt the business models in Las Vegas and therefore it has more crime. But I have not any safety concerns at any of the resorts to include WM ever. I hope this addresses the many inquiries on WM Las Vegas over a long time. Sleep well at your WM unit!

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#47063 - 01/22/12 03:52 PM Re: Re: Las Vegas Resort Review [Re: ]
deputydog12 Offline


Registered: 01/22/12
Posts: 3
Why is the parking garage not a secure parking garage, especially since cars have been stolen right out of the garage.

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#47062 - 01/22/12 03:50 PM Re: Las Vegas Resort Review [Re: johnandlenetta]
deputydog12 Offline


Registered: 01/22/12
Posts: 3
Thank for the information. We are going in July and will take our steerwheel gorillla lock with us! I wonder why the parking garage is not locked?

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#47061 - 01/22/12 03:47 PM Re: Las Vegas Resort Review [Re: ]
deputydog12 Offline


Registered: 01/22/12
Posts: 3
We will be staying here at this resort for the first time in July24-31, 2012. We will be attending the Scentsy Convention. My daughter in law and I were both permoted to Director 12/01/2011. Are their anyother Scentsy Consultant who will be staying here at the same time?

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#47039 - 01/18/12 03:40 PM Re: Las Vegas Resort Review [Re: ]
GWENTMAN Offline


Registered: 01/18/12
Posts: 1
I have booked a vacation at this resort for September and am VERY concerned after I have read the recent reviews on this blog. It sounds like the place is in need of a MAJOR overhaul and a definite change of management. I am going to be extremely disappointed if I do not get the excellent facilities that I have come to expect from WorldMark

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#47015 - 01/14/12 03:47 PM Re: Las Vegas Resort Review [Re: ]
lwalrob Offline


Registered: 01/14/12
Posts: 1
Can anyone tell me the difference between the 3-bedroom unit and the 3-bedroom unit/Penthouse at the Las Vegas Bld location?

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#46786 - 11/30/11 01:34 PM Re: Las Vegas Resort Review [Re: ]
A&MH Offline


Registered: 04/03/08
Posts: 12
Loc: Utah, Salt Lake City
This place is great to stay! We have been here many times and always love it! We just recently stayed on November 5. Was a 2 bedroom for 1 night. I can say it was not the cleanest room that we stayed in all the times we have been there.

But!!!!! We actually got to Vegas on November 1. My husband was there to be a speaker at a conference. We stayed at one of the newer hotels on the strip. Never again! I would also never pay to stay there. Work was paying for the stay. When we got to WorldMark we were so happy and it felt like home. This was no big issue with the room just not as nice as the other 3 times we stayed there.

We have never had any pressure about presentation or have ever been bugged. But this is where we first bought into WorldMark.

Pools are fantastic! Love the lazy river. Get a pitcher of something to drink and lay in the tube all day. Really nice now that you do not have to pay for a tube. The towels are a little annoying but I can see why we have that rule.

We are from Salt Lake City so we love to get away here every year besides are big vacation.
_________________________
Midway,Las Vegas Blvd (4X),Oceanside,Kihei,Palm Springs...Going to Orlando May 2012. Trying to decide on New Orleans or Yellowstone for 2013.

Melissa

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#46758 - 11/23/11 03:32 PM Re: Las Vegas Resort Review [Re: ]
johnandlenetta Offline


Registered: 11/23/11
Posts: 1
We drove our 2 Hummer H2's from Washington to California then drove to Vegas and stayed at the Las Vegas Boulevard resort July-August of 2010. It is a nice resort, however one of our Hummer's got stolen right from the Parking area (located around the back underneath the rooms). It was stolen during daylight with a timeframe of about 45 minutes from when we left the vehicle to come back to try and leave for dinner and it was gone. Please be aware that there are no cameras at the resort. The Las Vegas Police officer told us that Las Vegas is the #1 city on the West Coast for Auto theft.

I would NOT recommend driving a HIGH-PROFILE vehicle to this resort.


Edited by Moderator 2 (11/25/11 11:22 AM)

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#46726 - 11/17/11 11:21 AM Re: Las Vegas Resort Review [Re: ]
dja Offline


Registered: 11/17/11
Posts: 1
Stayed here for a week and it was wonderful except for dealing with the sales staff! Kids loved Las Vegas and it was nice to have a family environment to hang out in away from the rest of Vegas.

Only complaint was the sales pitch. Normally we don't give up our free time while on vacation, but the sales rep said it was Owner Education and gave us a list of topics that would be covering. Not only did the Sales Rep NOT cover any of those topics at all, we were there for 3 1/2 hours. Definately not worth the time and hassle! Plus the free tickets we received were available at different locations up and down the strip. Unless you are serious about purchasing credits, do not go to these meetings.

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#46706 - 11/13/11 10:50 AM Re: Re: Las Vegas Resort Review [Re: BD Buccaneer]
RondaOS
WorldMark Forum


Hello BD Buccaneer,

These are items that WorldMark by Wyndham Management would like to know about so that we can take immediate action to get these issues addressed. If you have an issue or concern that you would like management to be aware of so corrective action can be taken, the most expeditious way to communicate that concern would be to send it directly to ownersupport@wyn.com. If you prefer, you may call Owner Care at 888.648.7363 option 4.

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#46698 - 11/12/11 08:39 AM Re: Las Vegas Resort Review [Re: ]
BD Buccaneer Offline


Registered: 11/12/11
Posts: 1
Our family of four stayed in both units over the week, Winter 2011 (due to availability limitation). Here are my observations.

The Good:
- Spacious with dial-operated fireplace.

- Bathroom had renovated toilet and shower stall.

- Nice kitchen with modern dishwasher and kitchenware.

- Washer and Dryer in each unit. New-looking.

- Soap, toilet paper, and dishwasher detergent supplied, but not shampoo/conditioner or detergent for washing clothes.

- The dining table and chairs are nice.

- Hot tub is hot even in November.


The Bad:
- Overall, there's a smell, and both units looked old due to its very old carpet, stained furniture from body oil and use, and stained tiles with missing or cracked cement filling. Basically, nobody who could afford this resort as owner or guest would keep these furniture in their own homes.

- Bathroom old faucets, leaky & underpressured showerheads.

- Internet. No wifi. Slow to non-working condition most of the time. I had to call tech support every day (at least 4 times per day) before giving up. And I'm a tech person.

- Toilet plunger is in the coat closet, along with extra pillows and blanket. And the one-bedroom closet had a strong stench to it that we didn't dare to use the pillows in there.

- Noise is a problem. The air-conditioning control is modern, but the actual machinery makes such a loud noise that rivals jets taking off. Be sure to bring sleep aid pills. Human celebratory sounds also transmit easily from other units.

- Bed cover is smelly. We ditched ours immediately and placed it in the smelly closet (see above).

My Suggestion:
Renovate the floor, carpet, and furniture to reflect the image you want to portray. At least to Marriot standard. You really don't need 4 lifeguards at 9pm in the Winter for the lazy river. Get Wifi, like all other hotels. Using power sockets to connect to internet (strictly by hard wire) is unreliable.


Edited by RondaOS (11/13/11 10:39 AM)

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#46635 - 10/27/11 05:09 PM Re: Las Vegas Resort Review [Re: Moderator 2]
nana fran Offline


Registered: 02/26/08
Posts: 42
Loc: Pacific Northwest
What a wonderful stay at the Las Vegas Resort! Staff was wonderful -- from front desk personnel who went out of their way to assist us to the pool personnel to everyone there. The unit was wonderful, the grounds were beautifully kept. We did have a problem with the TV, however, one call to the front desk and within 5 minutes it was fixed. We will definitely be back!!

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#46581 - 10/14/11 02:30 PM Re: Las Vegas Resort Review [Re: kbg]
Moderator 2 Offline



Registered: 02/09/10
Posts: 43
Dear Kbg,

These are items that WorldMark by Wyndham Management would like to know about so that we can take immediate action to get these issues addressed. If you have an issue or concern that you would like management to be aware of so corrective action can be taken, the most expeditious way to communicate that concern would be to send it directly to ownersupport@wyn.com. If you prefer, you may call Owner Care at 888.648.7363 option 4.
_________________________
Kind Regards,

Forum Moderator
WorldMark Owner Care






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#46535 - 10/09/11 09:36 AM Re: Las Vegas Resort Review [Re: Icc5]
kbg Offline


Registered: 10/09/11
Posts: 1
Just spent 5 days at Worldmark Las Vegas, on the south strip. Unit was OK, a few minor problems (slat and valance fell off the venetian blinds, filter screen in dryer fell out). The main inconvenience was the outdated TV sets. The main TV in the living room was small and quite old. Its remote control had 53 tiny buttons, of which only 3 actually worked. No power or channel-changing working buttons. The condo was pleasant, but Worldmark should really consider bringing the television sets out of the 1990's up to current standards.

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#46523 - 10/07/11 02:01 AM Re: Las Vegas Resort Review [Re: ]
Icc5 Offline


Registered: 03/26/04
Posts: 122
Loc: Cupertino, California
Spent two days at the Las Vegas Blvd Worldmark Resort and had an enjoyable stay. We did run into a few problems and felt very good after talking to the Resort Mgr (believe her name is Julie)who is very upbeat and interested in making things right.
She made me feel good about the direction of this resort and seems to have a hand on the pulse of things.
Bart
_________________________
I live to vacation and vacation to live.

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#46435 - 09/22/11 09:52 AM Re: Las Vegas Resort Review [Re: ]
judyjd Offline


Registered: 11/01/05
Posts: 3
We just spent a great week September 13-20 in a 3 BR unit. Our son, his wife, and their 2 1/2 and 4 year olds were with us, and were happy to have a separate bedroom for the kids. Check in went fine. We declined the owners meeting because we had a busy schedule, and they took No as answer with no problem.
The unit looked good, but we did have a few problems. The washer/dryer was replaced with no argument when it continued to not do the final rinse spin. The ice maker was replaced and the rack in the dishwasher fixed. The utility doors/track need replacing, so those were put on the to do list for after we left, along with cleaning the carpet (it was vacuumed but really needs cleaning). It would have been nice to have a pristine unit, especially since we had guests,but that's life. I figure that as an owner it is up to me to report problems (nicely) so they can be fixed. Our son was impressed by the quick response.
The grounds are great! The kids LOVED the playground and kids pool. We all enjoyed the waterfall pool which is warm, not hot, so it is great for kids and those of us who don't like the water too hot. If you stand under a waterfall, it gives your shoulders a great massage.
This was a family vacaton so we weren't interested in going to casinos, but there is a shuttle for those who want it. We drove (9 hours from San Jose, CA), so getting places was no problem. Hoover Dam is an easy drive and well worth seeing. We also went to Red Rocks Canyon National Reserve which has a very nice visitors center and loop drive along with trails and rock climbing.
Luckily the weather was in the 90's, not over 100, so it wasn't too bad. We enjoyed sitting on our deck in the evening, especially when there was a wedding reception in the area right below us (which was over by 9 pm).
I was a little apprehensive after reading the negative reviews, but we really enjoyed our time at this resort despite a few maintenance issues. Maybe we are easy to please, but we have had a good experience at all of the 2o+ Worldmark resorts we have visited.

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#46103 - 08/16/11 02:01 PM Re: Las Vegas Resort Review [Re: Trident743]
maryellen Offline


Registered: 08/16/11
Posts: 1
We have stayed here 3 times. It is a one night stop over on our way to AZ. The first time a few years agao was fine. In March 2011 we satyed on the 9th and 14th. Both nights were horrible! At the time my husband was walking with a cane and mobility was limited we had a handicapped studio. It was the farthest unit from the elevator and banged up and dirty. On our return trip we also had a studio the unit was clean but the fridge had the most horrific odor! I called the front desk and they sent someone up who sprayed something in it which took away the odor(until she had left the room) Thr blinds did not keep the light out and the street noise was so disconcerting. We will stay at a hotel on our future visits to Las Vegas.

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#45429 - 06/14/11 01:09 PM Re: Las Vegas Resort Review [Re: ]
Trident743 Offline


Registered: 07/08/08
Posts: 3
Just had a three day "vacation"....I do not recommend this resort for anyone. The short of it is...we checked in, carpet not swept and the worst part was that the deck was filthy beyond description. It was so bad that they completely replaced the electric grill with a new one...it was disgusting...and the manager did not even return our request for a conversation...no apologies...nothing. Then we had no wash clothes...called at 7pm....nothing...went to bed and guess what...at 1030pm a knock on the door woke us up...gee thanks for the wash clothes...If smart I would have stayed at the South Point Hotel a few blocks away..it is cheaper, cleaner and friendlier...I won't return...!!

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#45415 - 06/13/11 12:15 AM Re: Las Vegas Resort Review [Re: ]
michcave Offline


Registered: 06/12/11
Posts: 1
Stressful place to stay! Very disappointed
We just stayed two nights and we will never go back. The check in process was horrible. We were given our room keys but had to go across the lobby to another desk to get our parking pass. Found out this was the marketing desk thinly veiled as a customer service desk. Here we were heavily pressured to attend "owner education" and felt as if our parking pass was being held hostage until we agreed to attend a session. Pool towels were not in the room. We had to stand in line to get them and then sign a voucher agreeing to pay $15 per towel if we didn't return them to the desk. The blinds in the bedroom did not keep out the exterior lighting at night nor the early morning sunshine, so our room was never dark. And there are not any drapes in the bedroom. The staff were not the friendly helpful people we have come to expect at worldmark resorts. I hope the service we experienced in Las Vegas is not the new face of Worldmark.

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#45017 - 04/22/11 09:20 AM Re: Las Vegas Resort Review [Re: ]
lima_charlie Offline


Registered: 01/29/08
Posts: 6
VERY, VERY Disappointed during Check-IN!

First off, this resort is beautiful-always immaculate, and the staff is "usually" very accomodating!

I booked a 2BR for my inlaws, and my developmentally disabled aunt and uncle. After travelling 6 hours and arriving on 4/17 at 6pm to check-in...they were told that the room will not be ready for at least 1 hour! Ugh! Matt (Concierge Supervisor) told me he would get them some tickets to a Comedy Show or something for their inconvenience-yeah...come to find out, they would have had to sit through a presentation to get them! What a nice guy...making 2 senior citizens and 2 disabled adults "wait" through a presentation...after already making them "wait" for their room to be ready.
It's funny how I haven't received a "check-out" survey yet...had to request it from Owner Services.
So-resort staff failed big time on this one; correction, Front Desk and MATT failed.
It's still a beautiful property-I would highly recommend it! I'm not sure I could recommend the Concierge Supervisor though...

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#44573 - 03/04/11 08:56 PM Re: Las Vegas Resort Review [Re: ]
molallajoe Offline


Registered: 03/04/11
Posts: 2
Loc: Oregon
Can anybody tell me if there is pictures of the 3 bedroom penthouse to look at online. Thanks Joe

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#44572 - 03/04/11 07:16 PM Re: Las Vegas Resort Review [Re: dustysarah]
robo Offline


Registered: 07/25/06
Posts: 3
Where di you catch the cab at? Trying to get an idea of cab cost if we needed it. You said $40 but how long of a ride was that?

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#44409 - 02/15/11 02:25 AM Re: Las Vegas Resort Review [Re: ]
dustysarah Offline


Registered: 02/15/11
Posts: 2
Just stayed at the Las Vegas Blvd resort a few weeks ago for 4 days and we were blown away It was a first trip to Vegas and our first time staying at any resort and I'm definitely seeing where my money is going, lol. The resort staff was very friendly and helpful with ideas and local opinions on dining and shows to see and whatnot. We had a problem with a stopped up drain our first morning, but it was fixed before we got back from swimming an hour later. We absolutey loved the shuttle to and from the strip. One of our nights we stayed out way late and had to take an almost $40 cab ride back, so it's definitely nice having the shuttle available most of the day. There was almost no one using the pools or spas when we used them early in the morning, and it was nice having more than one on the grounds as our room was way in the back of the resort. All in all I give this resort 4 stars. Can't wait to go back!

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