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#3175 - 03/09/04 07:28 PM St. George Resort Review
Forum Host
WorldMark Forum


Have you stayed at St. George? Here's your chance to tell other owners what it's really like. How big is the pool? How hot is the hot tub? What do you wish you had known before you left home?

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#49102 - 11/21/12 10:22 AM Re: St. George Resort Review [Re: seabreeze]
isepa Offline


Registered: 06/29/11
Posts: 11
We stayed here for 2 nights on our way to Zion and Bryce. We had the 2 bedroom penthouse which was nice, but in need of some updating if they want to call it a "penthouse" for much longer. We did love the private hot tub on our balcony and no units behind us, so we had views of the desert. Unfortunately, as with most WM properties, the WM St. George does not have outstanding views, such as of the red rocks in the area. It is also quite a distance from the center of town. We LOVED Snow Canyon and recommend it just as much as Zion and Bryce. We also recommend ATV and Jeep Adventures for their ATV tour. It was one of the many highlights of our trip. Unlike the previous poster, I love the firm quality of beds at WM, so to each his own.


Edited by isepa (11/21/12 10:23 AM)

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#48378 - 07/30/12 08:02 AM Re: St. George Resort Review [Re: ]
seabreeze Offline


Registered: 07/30/12
Posts: 2
My husband and I recently stayed at the Worldmark in St. George UT this July, 2012. We've been an owner for 12+ yrs, so I feel my opinion should have some merit. Check-in was great, very nice friendly service, gave us lots of information about the surrounding area & places to visit. Better than AAA! All said and done, I was dissapointed in the unit. We stayed in a corner unit, one bedroom on the 3rd floor. The amenities were as expected for this unit, but I was dissapointed in the overall cleaniness of the unit. The bedding was very poor quality, sheets were worn & thin, some had old stains on pillow cases. The bed itself was horrible! I travel a lot, staying in hotel chains, and never have I had a bed so hard, uncomfortable, as we did here at Worlkmark. This is where they need to make changes to the quality of their product. Houskeeping does not do a good job of cleaning, even though we pay for houskeeping services, this needs to be addressed. The BBQ on the patio hadn't been touch by houskeeping, tongs were dirty with dried food on them and on the ground below the BBQ, switch was broken on the BBQ. The coffee maker had the wrong design of coffee filters, so when making coffee the water wouldn't drain through. Such easy fixes, but appears no one does a quality check behind houskeeping. I think now that Worldmark is owned by Wyndham, I expected the quality to improve, but it appears no one is listening. One last thing, as members we should not have to pay for WiFi. Come on!!! We paid for 7-day of service, and the service was horrible. Couldn't get on, when we did it took forever, booted off numerous times. Save your money! Better off finding a Starbucks, or other location for WiFi. Again, expected better amenities as Worldmark owner. Don't feel comfortable recommending family or friends to join until I see overall improvement in quality of product. Sorry.

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#48376 - 07/29/12 08:06 PM Re: St. George Resort Review [Re: ]
Angstmaniac Offline


Registered: 07/29/12
Posts: 1
My family is on our last night here. I noticed in the forum rules that "negative" posts may be removed "without prior notice", which might explain the lack of current and accurate posts about this resort. Since some of my comments are going to be negative, maybe it will be deleted by the forum hostess, but I hope not.

The Positive:

The units are nice sized and we always found parking right in front of our room (the resort appears to be full, so this is good), there is a Murphy bed in the living room which gave us some extra room when our teenagers decided they wanted separate sleeping arrangements. The pool is small, but clean despite heavy usage by small children. The ping-pong table is by far the nicest we have seen at any Worldmark or RCI resort. It is solid, and not broken (well, the net is patched together, but it works!) The weight room is nice, but I did cut my finger adjusting one piece of equipment. If you can handle tennis in the heat, there are free tennis courts at an adjacent resort (strange that the staff had to call and find this out - you'd think they would be trained about all the amenities available for guests).

The Negative:

I would describe our experience as "mediocre" compared to our visits at other Worldmark or RCI resorts. I suspect the management of this resort is new or lacks sufficient resources to improve the experience of guests. If I had to guess, it is lack of experience since there are areas that are not resource dependent where we were disappointed. This lack of leadership and standards can be described by way of a few examples:

When we arrived, there were "tokens" for sale in the lobby. Since we were early and our room wasn't ready, I looked around for the game room while my wife registered. Several doors were open or unmarked. One room that was open was the room where employees have their lockers. The room was disgracefully messy, not a sign of the high standards that a "Five Star II Rating" resort manager would enforce, even in areas that should be kept closed, and also not something that would take substantial resources to improve. Other office area rooms were also messy and disorganized, like sales signs blocking access to the "discount coupons" and other materials that assist in planning activities.

The grounds were not properly maintained. As you can see from this image [img]https://picasaweb.google.com/lh/photo/tsRiiXJNKZOSVpQzf-bQD4taxLdw9qPkVGM--tngPVM?feat=directlink[/img] , there is over 12 inches or several months of overgrowth blocking the pathways. These branches kept poking us in the face, so my daughter started breaking them off hoping that somebody would take notice and trim them, no such luck. Other than the ones trimmed by her, the overgrowth is still there and is noticeable everywhere at the resort.

The unit came with one roll of toilet paper in each bathroom. Even though they brought us more when we called and asked, this is not the sort of thing you want to call and ask for, as when you find out you are out, it is an uncomfortable moment. A good manager would have a checklist and quality control to ensure a good guest experience.

The next negative is more of an indictment of a policy that has become antiquated. This "5 Star" resort and allegedly now all Worldmark Resorts charges for WIFI despite the fact that even places like YOUKNOWWHO Inn have free WiFi (not wanting to violate advertising rules here). You can see other places that offer free WiFi at wififreespot dot com. Why would the owners (me!!!) want to pay ourselves extra for something that has become more of a utility like internet access? Why not get great high speed service at every resort and just include it in our dues? The biggest irritation is that this new policy of charging for WiFi was only explained to owners at the "owner's orientation" meetings, which of course we skipped because they use them to sell more credits to us. Even more incredulous, we paid $50 for the internet access, only to find out that the internet service comes on a cable rather than a 99.99% up-time T-1. This wouldn't be a problem, but they did not tell us when they collected the $50 that they were expecting "intermittent" disruptions in our service due to maintenance. Intermittent turned out to be the entire Friday evening during the opening ceremony of the Olympics. Now we have plenty of things to do on vacation, and this would not even be a complaint, except I was required to pay for it, and the "disruption" was planned in advance. They charged me knowing it wasn't going to work... That is not nice. When it did work, it was not fast enough to watch movies online. A huge resort sharing a single cable modem? Charging every guest $XX... Can't you afford a redundant, high bandwidth system?

We still had fun on our vacation, especially the "Bottoms Up - Narrows" in Zions Park, and these annoyances are minor, but are not typical of our prior experiences at Worldmark or RCI resorts. I don't think we will return to St. George's Worldmark.

Hope this helps those looking for an accurate description of the resort in 2012.

Angstmaniac.

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#48155 - 07/01/12 03:02 PM Re: St. George Resort Review [Re: ]
edav27 Offline


Registered: 07/07/10
Posts: 5
My husband and I just returned from 7 days at Worldmark St.George yesterday. We were in a 1 bedroom deluxe room and it was a corner unit far enough away from the pool as to not be subjected to any of the noise often associated with kids and water. It was 102-106 degrees outside so the air conditioning was a Godsend. We enjoyed hiking up at Zion National Park, Bryce Canyon National Park, the Kolob Canyons portion of Zion National Park and Kodachrome Basin State Park. We also took a day and travelled down the Scenic Byway 12--very beautiful but make sure you have plenty of water, time and gasoline. We also went horseback riding up at Snow Canyon for a sunset ride on our final night. The only negatives: (1) the concierge at the host desk talked our ear off when we first arrived (after being on the road for 6 hours and just wanting to unload the car and change clothes!) and overloaded us with all of his suggestions for our time there as well as pushing the owner update and (2) the heat and the wildfires that decided to erupt while we were there (no fault of Worldmark!). Word of warning: if you decide to go hiking near the resort itself do not use the trailmaps from online as the trails do not lead where they are supposed to and you end up behind a construction fence or barbed wire fence with the jackrabbits laughing at you! Stick to the parks for your hiking! And bring lots of lotion, the air is dry!

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#48032 - 06/19/12 07:00 AM Re: St. George Resort Review [Re: ]
XXLKirk Offline


Registered: 05/10/04
Posts: 19
Loc: Anaheim, CA
Just got back from 5 days in St George.

Positives: Great resort overall, very clean, and I was impressed that even the smallest of details like raking the horseshoe pit was being done at least once a day.

Negatives:
1) If your unit faces the main pool with the waterfall, expect
lots of noise.
2) The "no kids in the pool after 9pm" rule doesn't seem to
apply. I walked by the pool at almost 10:30pm and it was
full of kids yelling and screaming.
3) As usual, after checking in, I was guided to the "resort
host" desk for my parking pass and got the spiel on
attending a "owner update" meeting. I explained that we had
just been to the one at the WM Vegas two days earlier. In
spite of this, the "host" kept pushing me to go to the one
there at St George. I finally had to get a little rude to
get my point across. Very disappointing.

We had our 14 month old with us and the highlights of our trip were:
- Kolob Canyon
- Zion with hikes at Riverside, Weeping Wall, & Emerald Pools.
- Silver Reef Museum & ghost town plus the two cemetaries.
- Snow Canyon
- Surprisingly, the World Wildlife Museum right off the freeway
at Bluff St.
_________________________
Kirk
(Stays: Kihei, Kona, Oceanside, Big Bear, Seattle, Palm Springs, Las Vegas, Anaheim, St George)

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#47826 - 05/17/12 07:37 PM Re: St. George Resort Review [Re: ]
fmclint Offline


Registered: 05/14/12
Posts: 1
Loc: Saint George, Utah
We LOVE the St. George WorldMark. The views off to the south are spectacular as you look off into the desert and rocky hills. There are plenty of fun activities nearby such as Snow Canyon and Zion's National Park, and the resort itself is very relaxing and clean. The two large pools are nice, one has a rock feature with a waterfall pouring into the pool which the kids love. There are also two kid pools and two hot tubs, along with two little kids parks and a fun kid room next to the exercise room. We loved barbequing on our balcony each night looking over into the pool. Can't wait to go back!

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#47287 - 02/29/12 11:00 AM Re: St. George Resort Review [Re: ]
myartinstructor Offline


Registered: 12/23/09
Posts: 6
Loc: Montana
The St. George resort is very well-kept and spacious and friendly. I went for a week-long plein air painting trip in late spring, it rained most every day, yet provided some spectacular sun-kissed red hills through dark threatening clouds ... couldn't have been better! And, yes, Snow Canyon was beautiful. St. George also puts you in a location to drive to many incredible views of southern Utah, including Zion National Park. Many days I just headed east and took in the sites.
_________________________
chartman

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#47009 - 01/14/12 09:53 AM Re: St. George Resort Review [Re: ]
maggiemayday Offline


Registered: 05/29/09
Posts: 10
We stayed in one of the penthouse suites over New Years, just so we'd have the private hot tub on the deck. Wow, that was a nice unit! Unfortunately, there were unusual cold temps well below freezing and I was sick as a dog for the week, so many of our planned activities went out the window. Nothing says romance like the flu, huh?

Snow Canyon is wonderful, plenty of hiking, from easy on up. Zion NP isn't far away, although Bryce Canyon is always my favorite. Valley of the Gods is incredible is you want to make the drive over, we didn't do it on the St. George trip, but if you ever get the chance, go!

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#46092 - 08/15/11 09:48 PM Re: St. George Resort Review [Re: ]
MnTLee Offline


Registered: 08/15/11
Posts: 1
Loc: Utah
Our family just returned from a trip that started on Sunday, August 7th to Friday, August 12th to the Worldmark in St George. We arrived about 6 hours earlier than our reservation so we decided to do some window shopping while we were waiting, but after 2 hours we were tired and hot. We headed to Worldmark to see what was the earliest we could check-in, to our surprise they told us we could go relax in our room within minutes of us walking up to the front desk, we were elated. The activities coordinator set us up with some coupons for food & activities during our stay and invited us to come anytime during our stay for any more suggestions of things to do and see, she was extremely helpful. We headed over to our room and were delighted that we were on the 3rd floor with the most awesome views of St George and the areas around the Worldmark. We wish we knew how to post some of our pictures to this forum, but we are brand new and are not quite sure how to do it. We stayed in a 2 bedroom with a murphy bed, jetted hot tub, vaulted ceilings with ceiling fans, barbeque and a deck. Every night outside from our deck we would get to see a half dozen or so bunnies nibbling on the grass, several of the our family members tried to get pictures of them from the deck and 3 of us went down on the ground to sneak up on them and take there pictures(our neighbors were probably puzzled to see people sneaking around in the dark with cameras). There are 2 swimming pools(one of them had a waterfall), 2 hottubs and 2 kiddie pools. The gameroom and arcade ended up costing money so we skipped playing there. We did use the coupons to buy one get one free miniature 18 hole golf at the Fiesta Fun Center which was alot of fun. They have bumper boats, go karts, batting cages, kid soft play & a arcade. We went on the Historic St George Downtown Walking Tour and saw alot of interesting things and oldtime buildings, fun walk around town. There is a Laser Mania Family Fun Center in town with laser tag,indoor miniature golf,arcade,bumper cars and a 4D Movie Ride, we went inside an checked it out, but didn't end up having time to go back and try it out. They have 6 movie theatres in town 4 regular priced and 2 discount priced. If you like to gamble Mesquite, Nevada is only about 30 minutes away. We also hiked up to the Dixie rock, beautiful,fun and scary(big drop off). All in all we had a wonderful time and having a comfortable place to relax after all our many activities was a plus. We would love to go to the St George Worldmark again, but maybe pick a month not quite so hot as August.

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#45728 - 07/16/11 10:46 PM Re: St. George Resort Review [Re: etoupin]
fraly Offline


Registered: 07/16/11
Posts: 2
Well, Utah is the second driest state...and it is usually very hot and dry. Arizona gets the moonsoons, not southern Utah. I live in SLC and often go to the Shakesphere Festival in Cedar City, staying in the condos in St. George. I have never noticed much rain.

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#45386 - 06/11/11 12:50 AM Re: St. George Resort Review [Re: ]
hmortenson78 Offline


Registered: 11/01/07
Posts: 1
Loc: St. George, UT
We booked a 3 bedroom presidential unit for one night in April for my daughter and a few of her friends to celebrate her 16th birthday. They all loved the pool and the private hot tub on the balcony. The unit was beautifully decorated and extremely comfortable. We live in St. George, so we had never stayed there before, but the resort was beautiful.
_________________________
________________________________________________
Las Vegas; La Paloma; Indio; San Diego - Mission Valley; Oceanside; St. George

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#45279 - 05/30/11 08:28 AM Re: St. George Resort Review [Re: ]
Shappie35 Offline


Registered: 05/30/11
Posts: 2
My family and I traveled to St George for just 1 night (5/21/2011) to visit family. We knew from other reviews that the property could be difficult to find so we made sure to check in during daylight hours - and it definitely was hard to find but we did manage. Even arriving right at check in time, the process was quite simple and fairly quick. We did have to go to a second desk to obtain our parking pass. I hate that dreaded desk where you get the "attend a presentation" pitch. But since I told them we were only staying 1 day we didn't get the hard sell.

We stayed in a 1st floor, 2 bedroom unit with a wonderful view of the pool and with great access. The pool area consisted of 1 large pool with a waterfall, a small tot pool, a jacuzzi and plenty of lounge chairs. I was quite surprised that the pool was heated since it was already mid-May but it was a pleasant surprise and we all loved it!

The inside of the unit was very clean and had new furnishings. In fact, the living room couch and chair were so new that they honestly weren't very comfortable although did look great. The kitchen had all the comforts of home and included 2 dishwasher soaps and extra garbage bags. (I only mention this because this is not always the case at other properties and can be quite inconvenient). There were great flat panel tv's in both the living room and master, but no tv in the guest bedroom (bummer). The bathrooms were both similar with tub/shower combos. Only bar soap was provided so make sure you bring or buy all the comforts from home.

Since we were only in town 1 day we did not seek out a grocery store or do any site-seeing. I'm not aware that there's anything to do in town but do plan on taking the 45 minute drive to Zion when we go back in August.

Overall, we really loved this property and will definitely be back!

If you'd like to see a few pics of the unit...please follow my link https://picasaweb.google.com/11783157093...feat=directlink

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