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#2191 - 03/05/04 04:16 PM Las Vegas Resort Review
Forum Host
WorldMark Forum

Have you stayed at WorldMark's Las Vegas resort? Here's your chance to tell other owners what it's really like. How big is the pool? How hot is the hot tub? What do you wish you had known before you left home?

#59326 - 01/19/22 05:23 PM Re: Las Vegas Resort Review [Re: Forum Host]
durano Offline

Registered: 01/03/17
Posts: 1
We stayed at Las Vegas Blvd December 22-29,2021. We had a 2 bedroom Penthouse, 3 Bedroom, and 2 Bedroom. Our daughters and their families live in the USA, we live in Canada, this was the first time we were able to see each other since 2019 because of COVID. Our first time seeing two grand babies too!

1. The dishwasher did not work in the Penthouse, neither did the garbage disposal. We were promised a new dishwasher, but we had to do dishes by hand for the entire time.
2. No potato masher or hand mixer in either unit. We have been told that no WorldMark has them anymore. So really not a home away from home. We had to go out Christmas Day to buy a mixer, which we used for mashing potatoes and making pie.
3. Christmas Eve at 4 pm, baby pees on king size comforter. The washing machine is too small for the comforter, so my daughter asked for a replacement. We called the front desk 6 times, no replacement blanket until 1:30 am Dec. 25 and they brought two fleece TWIN blankets for my daughter and her husband.
4. The three bedroom unit had 4 bath towels for the whole unit, it sleeps 8. The two bedrooms also had 4 bath towels, they each sleep 6. When asked why there were not enough towels, they told us because of COVID.
5. This one is a woozy! Three bedroom unit was not clean. We found a previous guest glasses and fruit snacks under the bed in the kids bedroom. In the kitchen there was a can of SPAM in one of the drawers. In the master bedroom a previous guests false eyelashes were stuck in the carpet. The dresser top in the kids bedroom and the sidebar in the living/dining area was full of sticky, spilled drinks. The kitchen table had coffee spills down the edges. We are in the middle of a WORLD WIDE PANDEMIC!!!
6. The phones to call the front desk or room to room only work every once in awhile.

When I asked for my points back the resort told me that I would have to call owner services when we left, they couldn't do that on their end, but for our trouble have two $100 AMEX's. They also said I could only be compensated if I assured them I would not write a bad review after our stay. I called Owner Services after I returned to Canada and found that the resort LIED to me. They are the ones to tell Owner Services to issue the point refund and since I took the AMEX that is all I get. I was told to call the resort. I called the resort and all the managers were away on holiday. I received a call from an assistant gm, spoke to her briefly and she assured me she would call back the next day. She still has never called. It is now January 19, 2022 and I have been calling non-stop. The GM finally called back and told me too bad. I will get nothing back. Unless there is a change in management, I would not suggest going to this resort. Stand at a sink doing dishes for 15 people everyday for a minimum of two meals a day when we have not seen each other for two years is not my idea of fun!

WorldMark, you should be ashamed of yourselves. I have been a member since 1993 and this is the worst management and customer service I have ever seen. We use all of our points, plus borrow from the next year and this is a disgrace. Our maintenance dues should be paying for upkeep and we are supposed to be staying in 4-5 Star Resorts, this was a 1 star stay. Beware people!

#59035 - 03/24/20 05:38 AM Re: Las Vegas Resort Review [Re: Forum Host]
8995st Offline

Registered: 10/02/05
Posts: 25
Well we stayed at LAS VEGAS BLVD and had a great time. One little issue but our plane arrived by 9:30am and had a car lined up for 10am. Went to get the car and got a msg saying are room was ready. Nice as always. Now all the virus stuff starting up so no activity at the pool or spa. So we ventured out on the strip and not much going on. Still people but not really crowded. Went to FREEMONT more people but not all the goofy stuff going on. Still had a great time. Hook up with friends and we enjoyed our time together. From the airport take UBER. Fast and very inexpensive. Cost 11 bucks from airport to Timeshare. Weather as pretty good. Had two shows booked but were canceled but won at the slots. Restaurants were open and the buffets were serving but they put the food on your plate. Check in was great and so was check out. Very nice young folks works and very helpful.
Signed up to listen to the 1 hour time share pitch. They were so happy to see you but when we ended up saying NO then the mood changed. They got up and left. Not to professional about it. Time to go called UBER from room and by the time we got to the elevator UBER called and said they were there. Great plane trip home and hope to go back by the end of the year. STAY SAFE

#58866 - 07/12/19 01:16 PM Re: Las Vegas Resort Review [Re: secret00023]
MapBooks4U Offline

Registered: 12/05/05
Posts: 117
Loc: Riverside County, California
I don't remember there being any. You might call the front desk to see if the gift shop sells any. If not, Ross, Target, and an array of other stores are just over the freeway past Silverton Casino.

#58862 - 07/10/19 02:29 PM Re: Las Vegas Resort Review [Re: Forum Host]
secret00023 Offline

Registered: 07/26/05
Posts: 1
I know the resort on the strip has a lazy river. Does the hotel have pool toys (something to float in/on)?

#58652 - 01/19/19 08:38 PM Re: Las Vegas Resort Review [Re: Forum Host]
clarabelle Offline

Registered: 04/17/14
Posts: 1
1 Bdrm rented during Sept. 2018 during Mr. Olympia competition. Murphy bed is comphy, spacious enough for 4 people. Great weather for bathing suit, spent time under Waterfall in Hot tub & lazy Pool areas . Floatation tubes & towels available. Beach Towels are available at the pool ,but have your room key with you, got to swipe room key for door entry to get your beach towels. Towels are microchipped they keep track room /return. . Nice gift shop. I got snacks, a hat , sunglassess. Gift store has some grocery items, and a snow-cone machine, also barista made to order starbucks coffee!! I found it useful to grab a wheeled luggage cart, they are located close to the elevators. It makes bringing up, luggage and my groceries to my room easier. (Smith’s grocery store close by is awesome! ) Had lots to see, there’s hiking and some new “ disk golf” places in “ Red Rock” area! 😎

#58399 - 07/03/18 11:08 AM Re: Las Vegas Resort Review [Re: Forum Host]
Bgkahuna Offline

Registered: 06/30/18
Posts: 2
I booked a stay at the Las Vegas Boulevard property. June 25 to June 28, 2018. It was the WORST experience I have ever received at a Worldmark Resort in over 15+ years!

-Muddy hand prints on door knobs!
-Old (kids) flip-flop (dirty and muddy)lying in the bathroom!
-Cigarette butts on the balcony and on the table! (Not 1 or 2, but 4+)
-Blood on one of the light switches in the master bathroom!
-Rotted and peeling paint!
-Broken door hinges!
-Dried milk on kitchen wall!
-Poorly maintained unit! (interior doors misaligned/kept falling off)
-One of the jacuzzi (next to the Lazy River) was so dirty with sand and silt! The bottom of the entire jacuzzi was BROWN!
-Poor service

- Requested an air humidifier twice, (once at front desk. The clerk said he would check and let me know. He took my phone number, but I never received any notice from the front desk and no humidifier was ever delivered! For the last two days of my stay, I suffered from bloody nose due to the very dry air. Very poor "service".

- Extra towel request, none delivered until after my 2nd request! (I was told they were short-handed)

Even my guests who came with me to Las Vegas to experience a "Resort" stay and take in a Gwen Stefani concert were disgusted with the condition of this resort and sadly told me they were NOT impressed.

I will send a letter, along with photographs to our Board of Directors. My experience should NOT BE ACCEPTABLE to anyone at Worldmark Resorts or Wyndham Resorts!

Carrie O'Neal

#58275 - 04/15/18 09:32 AM Re: Las Vegas Resort Review [Re: Forum Host]
8995st Offline

Registered: 10/02/05
Posts: 25
Been at the resort for 5 days. Very nice and this isn't the first time. Now the resort has changed a few things. First the show tickets are very high priced. Using some new company to deal with . Go on line to VEGAS.COM and you can save a bundle. Another thing car rental. Can't get a good deal here either. Go on line a rent your from the airport. SAving money. I f you want something good to eat at a very good price go towards the strip and about a mile or so look for BLACK BEAR cafe. On the right side. Fantastic food and great prices. When you go down to the main part of the strip watch where you park. Most casinos are charging 15 bucks for one hour with valet. And yes self parking is a charge too. You will get a sheet of the parking prices when you check in.. Strip is always great and make your way downtown. A thrill you will never forget. Weather was great, room was great, little pressure on check in about listening to their stuff. All in all a great time. Will be back

#58108 - 02/04/18 03:59 PM Re: Las Vegas Resort Review [Re: Forum Host]
cslurie Offline

Registered: 07/12/08
Posts: 6
Loc: Puyallup, WA
As WorldMark Owners we were a bit apprehensive about booking a 4 night stay at this resort. Some of the reviews were pretty negative. We were very surprised when we arrived. Everything was top notch. Check in was fast. The resort is immaculate, the buildings, grounds, pools, everything! Our two bedroom unit was furnished tastefully, quite comfortable with a great pool/garden view. The Maintenance staff was everywhere cleaning, painting, and sprucing up things. The store with Starbuck's (had talented baristas)and was very well stocked for its size. Extremely friendly cashiers. The security guards at the main entrance and throughout the resort did there job well, creating a safe and secure property. The only negative, was the pushy sales staff, which seems to be getting worse at all Wyndham Properties.

#57265 - 10/18/16 08:48 PM Re: Las Vegas Resort Review [Re: Forum Host]
da5stringking Offline

Registered: 04/22/13
Posts: 34
This was probably our most enjoyable stay. We were just there last week for our school's Fall Break so we were there in the middle of the week where there are not as many visitors. This is our...6th or 7th time staying here--We don't want to stay anywhere else when we come to Vegas.

The check in was breezy and there was no, I repeat, NO invitation for a meeting or a free breakfast or a sales pitch. I was sent to Bianca to get my parking pass, and that is what she gave me, along with her number if I needed to reach her for anything. It was an actual enjoyable check in.

We stayed at this resort for 4 days. When we were here last, two of the pools were being worked on. Everything was in full working order while we were here. At nights, the pools were almost empty and we were able to enjoy and chill in the hot tubs while our kids swam.

The room was the typical room--and we enjoy the two bedroom/two bathroom units. Perfect for our family. We did notice that the BBQ grill was taken off the balcony from the room. Is this for maintenance or is this forever? Does anyone know? Also, are they taking them out of ALL the resorts or just this one?

The resort looked lovely. There were some workers who were touching up the paint on the ground. I like the changes that were made to the grounds in this resort. There were also renovations in the front office area, but it wasn't a big deal and nothing was in the way.

The shuttles to the strip are nice and they run every hour from the Resort. (Except at 2:00). There is also a shuttle in the mornings at 10:00 that take you to the grocery store if you need to go. Yes it only drops off at the Monte Carlo. But at the Monte Carlo, there is a free tram that takes you all the way down to the Bellagio; OR, just across the street, there is a free tram in the Excalibur that takes you down to the Luxor and Mandalay Bay. From the Bellagio, it is easy walking to Caesar's Palace, the Flamingo, etc.

We had one thing not working well in our unit--we left a request with the front office in the morning and by the time we got back in the afternoon it was fixed.

For those of you who have never been to this resort, we love it and that is why we keep coming back. We have been here in the months of October, March, May, June: October has been our favorite month staying here and being here midweek helps. We have had some poor stays and we have had some great stays here. The good always outweighs the bad and that is why we keep coming back to this place.

Resorts Visited: Las Vegas, NV (6x's); Anaheim, CA (2x's); Oceanside, CA (2'x); Gleneden, OR; Steamboat Springs, CO; Bear Lake, UT; Big Bear, CA; Santa Fe, NM; New Braunfels, TX; New Orleans, LA; Wolf Creek, UT; Pinetop, AZ

Edited by da5stringking (10/18/16 08:54 PM)

#56943 - 05/27/16 11:41 AM Credits available [Re: Forum Host]
LadyD Offline

Registered: 03/23/15
Posts: 3
I have 20000 credits available. Contact me at katryna3@yahoo.com

#56765 - 03/17/16 08:57 AM Re: Las Vegas Resort Review [Re: Forum Host]
cougsmom Offline

Registered: 04/05/09
Posts: 12
Loc: Washington State
For the first time ever, we were disappointed in the maintenance at the Las Vegas Blvd. resort. The lazy river was dirty from a wind storm two nights before. The big pool was too cold to use. We arrived on a Monday, March 7, 2016. Tuesday, I used the lazy river to swim for fitness, it was still dirty, but did not impact my swimming. We were busy with basketball the next 3 days, so Saturday we went down to use the pools. The river was chilly and STILL full of leaves, etc. The big pool was too cold to even swim laps. I am from Eastern Washington, so I am used to cold water lakes, but it hurt my ears, so I got out. The maintenance crew was just starting to vacuum that pool. By late afternoon, they finally got to the lazy river. The gate into the river nearest building 4 was closed the entire week we were there, due to a broken latch. For the amount of money we pay in maintenance fees, I think this is inexcusable. As I mentioned, this is my first negative post of any type regarding a WM resort. frown wink

Edited by cougsmom (03/17/16 09:01 AM)

#56719 - 02/29/16 11:56 AM Re: Las Vegas Resort Review [Re: Forum Host]
Kathryn1659 Offline

Registered: 11/05/15
Posts: 1
I have stayed at the Las Vegas resort several times. It used to be a very nice place to stay. After being battered by the "welcome" staff to attend an update meeting we went to our room. I might add that the girl trying to "welcome us" to an update breakfast assured us that they no longer apply high pressure; and of course, she was pressuring us and even told us we were taking food from her children's mouth by not agreeing to attend the update meeting. Once in our room, we experienced some maintenance issues with our unit. We had been hiking all day and were very tired when we found that our sliding glass door would not close or lock. We contacted the desk and they told us they would send maintenance right away. We waited for a few hours and ate car snacks for dinner as we didn't want to leave for fear they would find us not in the room and not do the repair. We called again and were told that it was to late in the day for them to send someone so we would have to wait until the next day. We told them that we would need another room then because I could not sleep in a unit that did not lock. They didn't have any other units available so we told them that we wanted a full refund and we would have to find a hotel - then they said that they thought one maintenance guy might still be able to come. Maintenance showed up at almost 9 pm and did not have the tools or parts to fix the door. He did manage to get the door locked and just told us we would not be able to use the door. We will go back to the resort but I will not tolerate the harassment by the welcome staff and we expect the unit to be well maintained.

Edited by Kathryn1659 (02/29/16 11:59 AM)

#56715 - 02/26/16 06:48 AM Re: Las Vegas Resort Review [Re: Forum Host]
rbknudso Offline

Registered: 05/12/12
Posts: 1
I would avoid this resort unless you are okay with drug use, cigarette smoking, profane language, and drunks, which apparently the management seems to be. I have not had cause, in 15 years of ownership, to complain about any of the resorts we have stayed at, until now. Maybe it's just the Las Vegas (however, we have stayed there at least once a year for the past 7 years) property, or just Las Vegas, but between the evening lifeguard who apparently had been drinking (intoxicated) and the visitors below us smoking Marijuana for four days causing us (my children) to smell it in our rooms and balconies, and the cigarette smokers using profane language in the pool, then the lack of response by the resort staff to address these issues caused us much concern. This resort use to be a great place to visit, but we will have to reconsider future trips to this resort and perhaps Las Vegas in general. Not the place to take our children, family and friends. I could not explain to my children why the resort did not address the problems. Perhaps they did not want to offend the offending parties, which means they chose to offend us and others who want a good place to take the children and enjoy a safe, fun environment. It's beyond me why the resort would allow this to take place. I can't believe I purchased additional credits my first day there. As an owner, I really have no words for this and am appalled that the resort would even allow this to occur on our property. Apparently, the right of individuals to smoke dope, smoke cigarettes in the pool, and use of profane language around my children is more important than my families experience at the resort.

#56624 - 02/02/16 01:02 AM Re: Las Vegas Resort Review [Re: Forum Host]
jiggzt Offline

Registered: 07/07/08
Posts: 5
Does anyone know if the pool/lazy river is or will be open and in April at The Boulevard?

Edited by jiggzt (02/02/16 01:04 AM)

#56426 - 11/10/15 09:27 PM Re: Las Vegas Blvd Resort Review [Re: Forum Host]
fxlopez Offline

Registered: 09/17/09
Posts: 1
Loc: Texas
Well, here goes: We checked into the Worldmark Las Vegas Blvd location on Nov. 9, 2015. I do believe that customer service has been on a decline since Wyndham took over. The check-in guy gave us the keys and paperwork to our condo and drew a line on the compound's map showing us how to get to our building. He never told us that there was an elevator in our bldg so we found the door that read stairs, opened it and climbed 6 flights of stairs to the 3rd floor. Looking for our room, we discovered that our room was on the second floor. Ahh, and we found the elevator at the other end of the building. Now back at the check-in area, before we headed to our room, we were sent to the customer service desk to get our shuttle pass and book any shows we would be interested in seeing while in Vegas. Race, who tended to us, said that he could get us a discount on any show. So, we booked 2 different shows. Then he pushed the "When would you like to attend an owner update class"? We told him we just wanted to get on with our vacation and get to the Strip. He then told us that if we didn't attend the owner update he could not give us the discount price for the 2 shows we booked. Frustrated, I told him okay and paid him for the tickets. The next morning after attending the owner update we found out that the time we chose to see one of the shows was not available at the time frame. It was not a change in showtime it has just not been available for that time at all. Then to boot, we were told that we still had to go to the particular show site to obtain the tickets and at that time we let the Box Office know what time and date we want to see the show. What a CIRCUS!!!

Now, at the owner update, the Salesperson, Nicole, was very nice and was explaining several things to us about how to use our Diamond Elite status to its fullest advantage. We told her several times that we were not interested in purchasing more credits. We told her that we were there just for the update and that's all. After some time, she left and came back with her manager, a tall, stocky, female who sat down and started to admonish us about Nicole's role in just showing us how to use our membership to its fullest. Then she told us that since we signed and agreement to purchase 14,000 credits last year in San Diego and then cancelling that transaction the next day, we had given up our OVP (whatever that is) and can only buy more credits from now on at retail price ($3.29 p/credit). At that point everyone there stop treating us politely and nicely. We said we were done and were leaving. And we left to start our vacation having to find our own way out. Folks, this seems to be the new Wyndham customer service treatment. As I said before, things have been going downhill since Wyndham took over.

Remember I mention earlier that Race at Customer Service said he gave us a great discount on show tickets since we agreed to attend that owner update. Well, when we got to the Box Office at the two locations where the shows were held, we picked up our actual tickets and discovered that the price of the tickets that they rent there are the same for anyone who walked up and bought tickets to a show. So, we attended that owner's update thinking we got a great discount on show tickets when all we got was insulted. Check around before you are tricked into attending something at the resort you don't have to attend if you don't want to. These folks are trained to misrepresent facts just to get you to attend their functions.

#56021 - 06/20/15 07:16 PM Re: Las Vegas Resort Review [Re: Forum Host]
da5stringking Offline

Registered: 04/22/13
Posts: 34
Alright, this is my 3rd time to review this property this year. We visit this property about 3-4 times per year so I think that we have a good take if things are on the mark or not. In May, there were some things that should have taken care of...We visited a couple of weeks ago and things were much better.

My husband and I took our siblings to the resort to show off Worldmark. We have been members for 2 years and decided that it was about time we did so. We bought tickets for the Junefest concert at Sunset Station and we stayed at the Worldmark for 2 nights. We were not disappointed with the pool situation this time. There seemed to be more lifeguards watching for behaviors that could contaminate the water and all of the pools and hot tubs were open so there was a lot more room for people to spread out. The only thing that went wrong with the pools this time is that the lazy river area had to be closed down because a kid pooped in it. (Sigh...)

Check in was easy; it was very busy when we checked in; but the elite line got me through faster. Our unit wasn't ready yet; that was ok, since we were right on our way to Sunset Station. They just gave us our keys and texted us at the concert where our room was--no big deal. They were also very kind to our family who were staying with us. It was Reuben again at the desk and he was wonderful...Again. There was no pleading for a meeting--That was nice.

All in all, things were better at the resort this time. I am excited to return once again!

I hope that the triplets visiting had/have a great time! Las Vegas is awesome and there are so many cool things to do. Happy Birthday!

Resorts visited: Las Vegas BLVD x6; Anaheim, CA; Oceanside, CA; Gleneden, OR; New Orleans, LA; Bear Lake, UT; Big Bear, CA; Santa Fe, NM; New Braunffels, TX; San Diego Inn at the Park, CA; Steamboat Springs, CO; Wolf Creek, UT.

On the books: Pinetop, AZ; Anaheim, CA; Oceanside, CA; and Arrow Point, ID

"Everyone is Working for the Weekend!"

#55939 - 05/24/15 07:24 AM Re: Las Vegas Resort Review [Re: WIZ WORLD]
dstearns Offline

Registered: 02/01/11
Posts: 4
Thank you for the great suggestions, AND the happy birthday wishes!
Feeling lucky that I can cordinate three college and internship schedules to get a few days away to celebrate. We were considering going to a show as they love Cirque du Soleil, so we may consider the Michael Jackson show. And the tour sounds like fun too, as I know that once they've been to see the nightlife once, thay probably won't need to go again. smile

#55929 - 05/21/15 11:12 PM Re: Las Vegas Resort Review [Re: dstearns]

Registered: 10/25/09
Posts: 52
Loc: OR - Oregon
Happy Birthday to your triplets, I'm sure they will have a great time in Vegas.There are two things we did the last time we were there at this resort(I've been there twice) We went to see the Micheal Jackson tribute show at the Rio,if it's still going.I thought it would be very bad,it was very very good.It was like a real Michael show. A live band and,the guy play Michael could sing just like the real thing(RIP Michael).Well worth the money we paid,and as show go in Vegas.The guy playing Michael also comes out and takes pictures with you.(for a fee but he is very nice).

If you never been to the Grand Canyon,make it a day trip as we did the last time we were there.It was the best bus tour I'VE ever been on.The tour guide(Tommy) was FUNNY!! It was a fun family time trip.

As for the pool and what not at the resort. I have never had any problems with guest or staff around the pool.NO dout some reviewers have had issues and I do believe them.I hope the management and staff saw these reviews and took action.

Happy Birthday Triplets!!! And I hope you all have a great time in Vegas

#55928 - 05/21/15 10:28 PM Re: Las Vegas Resort Review [Re: Forum Host]
dstearns Offline

Registered: 02/01/11
Posts: 4
I'm bringing my triplets next month for their 21st birthday. Since they aren't big "party" types, and I imagine that their birthday night on the town will probably be enough, I'm looking for suggestions for other activities.

Also concerned about what I'm reading about pools being closed and disgusting/disrespectful behaviors being allowed at the resort. What's the current status of construction/renovation and management enforcement of the resort rules?


#55913 - 05/14/15 11:57 AM Re: Las Vegas Resort Review [Re: Forum Host]
da5stringking Offline

Registered: 04/22/13
Posts: 34
We come to this resort 2-3 times a year and I have never been as disgusted with the lack of respect for the rules of the property, particularly the pool. I would like to continue thinking that this is a high class resort that I can relax at. That was not the case over Mother's Day weekend.

First of all and most of all: the pool and hot tubs. There were 2 pools and 2 hot tubs closed, which put ALL guests in close proximity. But, there is no excuse for the lack of class and respect. Can we get any more disgusting? Kids, under-aged mostly, inside the hot tubs with bags of chips. Eating, dropping chips, rinsing their hands, spitting at each other, splashing around and driving everyone else out of the space. One little girl was crying and screaming for her mother to come and get her, but she was no where to be found until she damn well felt like surfacing. But then it was to leave her screaming kid in the hot tub and just tell her "shhhhhh". Please! Then there were the parents of the children eating chips in the hot tub. Watch and take care of your children people!

Let's not even get into all of the regularly diapered (non swimming diapers) kids in the hot tubs. Oh and the adults drinking beer in the hot tubs and pouring beer into the water, coughing it up and spitting in the tub. Can people NOT read, or just choose NOT to read the rules.

The most disappointing thing is that there were lots and lots lifeguards on duty that weren't worth a hang. There was one lifeguard that was really good, scrambling around trying to keep all of the disgusting and unruly people on track, but one wasn't enough.

Check in was a little slow, but then again, it was busy. Ruebon at the concierge's desk was awesome, so shout out to him.

We were there the same time last year, and didn't see anything that disgusting. I hope that this isn't going to be the case when I am there in June.

#55777 - 04/07/15 10:49 PM Re: Las Vegas Resort Review [Re: Forum Host]
sdemich Offline

Registered: 07/12/13
Posts: 1
I am currently checked in. I traveled from Wa by car. 21 hours to this resort. I called in 2 hours before I arrived. Anthony told me that there was a chance of getting a better room. i told him I had a 1 and a 3 year old and wanted to get as close to the pool as possible. I arrived and talked to Hector. He went in the back room for about 10 minutes. He came out and told me there was no available rooms. I took my reservation and left. I called back and talked to Anthony, He told me that when I was checking in 5 minutes earlier the room he was going to give me was under going maintenance and that it looked like it would be cleared up. He then transferred me to another lady at the resort. She told me that there was water damage in several of the rooms and that we were not able to move. She then transferred me to another resort assistant manager who told me that our reservations were just made and so the people who booked 13 months out received priority. He admitted that there were emtpy rooms. Does anyone come to the Las Vegas strip for 7 days. I believe that is what you have to book when you are 13 months out. I received 4 different answers from 4 different people. I could have just been told 2 hours earlier that there were no available changes. I came back to my room and there was a message on my phone that said the resort would be undergoing maintenance on the 2 end pools(where i am) and that there would be extreme noise and dust from the jack hammers.There was not and still is not any notification on my reservation or on the site that this would be happening. Tomorrow I am going to go take my kids to the pool and have a great time. I just thought I would post what is currently going on and the way they take care of people who aren't in the elite status.

#55765 - 04/02/15 08:38 PM Re: Las Vegas Resort Review [Re: Forum Host]
sekholm Offline

Registered: 07/15/14
Posts: 4
Loc: Burnaby, BC, Canada
I was in Las Vegas Blvd. for a week at Spring Break, with my two small boys and my Mom. We all had a great time! We stayed two nights at the Tropicana before we came here as we couldn't get a full week at Blvd. I won't do that again, especially with small kids. Too much packing/unpacking. Catching cabs as I didn't think we needed a car, which you don't if you just stay at Blvd. 15 minutes from the airport.
The resort is nice and big with a big swimming pool, lazy river and two hot tubs. The pool is only 3 1/2 feet deep, 4' in some places, so it's not a worry for small children. The waterfall in the hot tub is wonderful. It was a bit on the cold side a few days, not sure why. There is a small children's pool at the far end which no one uses as the main pool has a "kiddie area" which is great. I would suggest turning the children's pool into another hot tub! The playground is another fun feature if you have small children. The other suggestion to Worldmark is have the shuttle for the grocery store take you to Smith's instead of Von's. Smith's is just down the street and I actually walked there but it's hard to walk back if you have a lot of groceries. The daily shuttle to the Monte Carlo on the strip is fantastic! It takes you there on the hour and bring you home every hour on the half hour. Very handy and a nice day trip to the strip to do some gambling and see a show!
Yes, the sales people are VERY pushy! I do go to the updates as I enjoy them but stick to my guns when I talk to a Sales person. No money and I have enough credits to do all the travelling I want! Thank you now I have to go so I'll get my gift card and go now. I will return here with my husband and bring along Grandma again so hubby and I can go to the strip for some grown up time!

#55276 - 10/18/14 03:20 PM Re: Las Vegas Resort Review [Re: WIZ WORLD]
8995st Offline

Registered: 10/02/05
Posts: 25
Hey i have to agree with you. Not only that but they called us at home and went through a 1 hour speech and then got all mad we we said no. No way to run a business. Very disappointed
with that part of the resort. Otherwise we have truly enjoyed our stays here....

#55254 - 10/10/14 01:53 PM Re: Las Vegas Resort Review [Re: jgmackay]

Registered: 10/25/09
Posts: 52
Loc: OR - Oregon
Amen! !!
And to the point, this had better stop at this resort. I went through the same hell the last time I stayed there. I had my brother-inlaw and his wife with me a they could not believe this hard sales pitch.

#55225 - 09/26/14 12:49 PM Re: Las Vegas Resort Review [Re: ]
jgmackay Offline

Registered: 11/04/13
Posts: 8
Loc: Washington State
I just got back from a 8 day stay on Las Vegas Blvd. I have been here many times over the years. Very nice resort and well maintained facility. I have three WM accounts with all the points I need for my traveling. I am not interested in purchasing more points thus, avoid “owner updates” like the plague. My one complaint about Worldmark is aggressive staff pushing for an owner to go to an update and promise “No hard selling” at the update. This time the aggressive staff was at Worldmark Las Vegas Blvd. We checked in and went over to the welcome desk to get a parking permit. I was asked when I wanted to go to my owner update. I replied that I own a bunch of points and don’t desire to purchase more points. She said “Oh, no one will try to sell you anymore points. This is just an owner update”. I replied “No thank you, I am here with another couple and we have a busy schedule while here”. She said, I can just put you in for an 8am meeting tomorrow, Wednesday, Thursday etc…” I replied “No thank you. Again, I don’t want or need to go to an owner update and I really do not want to purchase anymore points”. She said “We also have a Saturday meetings open”. I replied “Your not listening to me and I am becoming very frustrated that you are not listening to me. I just want my parking pass and I would like to go to my room”. At that point, it definitely appeared that I was no longer welcome and she quickly gave me my parking pass.
The next day, I was called at 9am from the welcome desk and again assaulted with pleas to go to the owner update because I “needed it”. Again, I was polite but to the point and said “I have no intention of going to an owner meeting and please stop calling me”. She replied that I am really missing something and if I change my mind just call………
The following day, there was a message light blinking on my room phone. Thinking it was another couple at the resort trying to locate us, I called the front desk and asked what the message was. Guess what? It was the “Welcome desk” again asking me to go to an owner update! I must have been talking to the same lady as I did the first day because she would just not give up and kept pressuring me to go to a meeting. The conversation finally ended when I said, “I am going to hang up on you now” and I did. Can you believe I got called two more times that same day from the Welcome desk! The last time, I just hung up on the lady and unplugged all my phones in the room.
The couple that came with us and stayed in our unit with us was really interested in Worldmark and becoming a member until they witnessed the harassment I went through. This is not the first time I have encountered aggressive sales staff with Worldmark. I love being a member of Worldmark but, this type of harassment of their own members just has to stop. This type of aggressive sales technique is no different to being on a city street and have a pan handler be aggressive with you to get money from you and follows you down the street. It is not my nature to be rude but the next time I am aggressively pushed like this I may have to become rude. I am sorry that I even have to say that.
Coral Baja, Seaside OR, San Diego (all), SFO, Camlin Seattle, Phoenix, Long beach WA, Ocean Shores WA, Las Vegas Blvd, Las Vegas Tropicana, Victoria BC, Vancouver BC

#55204 - 09/20/14 12:38 PM Re: Las Vegas Resort Review [Re: ]
czandwz Offline

Registered: 10/04/09
Posts: 3
Just returned from a week in Las Vegas (Las Vegas Blvd) and will give both good and bad reviews:
Beautiful property and extremely stylish decor. Friendly staff and entire property is kept clean, neat and well maintained. Staff were helpful and even enjoyed owner update i attended to get the Jersey Boys/Buffet discount. I would return without hesitation and would recommend. Several pools to choose from with hoyer lifts in each one. This was something that truly impressed me for those who need help getting into the pools.
There is underground parking and on hot days it was nice to get into a unheated car. Grocery stores close and shopping abounds for those who like that. An 18 screen theatre at Town Square and drive to strip not to far.
MY only complaints in the 3 bedroom we stayed in was that the LR furniture was awkward to seat everyone in with too many chairs for the size of the room. Also, each of the 2 bathrooms did not have have enough towel racks for the amount of people allowed to stay in the 3 bedroom. But that is my own OCD talking!

#55114 - 09/02/14 06:47 PM Re: Las Vegas Resort Review [Re: Guadelouis]
Pstreet1 Offline

Registered: 04/01/04
Posts: 225
Originally Posted By: Guadelouis
Originally Posted By: jensens
We are going to Las Vegas in early June and would like to know what some of the best places to go are for teenagers. I understand that the city (formerly billed as family-friendly) has returned more to an adult mecca. Would there be enough to do to keep our three teenagers happy for a week there? How is the resort and the construction?

I don't think so to be honest, it might be pretty boring for teenagers smirk

If you like shows, I'd say the answer is yes. There are lots of shows teens would like. The Mob Museum would be interesting. For nature sorts of things, there are a lot of opportunities; for shopping, there's a great outlet mall, and of course, there's just being in the pool and lazing about.

#55088 - 08/22/14 04:17 PM Re: Las Vegas Resort Review [Re: ]
eyegirl Offline

Registered: 06/01/10
Posts: 13
Loc: az
We just returned from 3 nights at this resort. It was TERRIFIC! The condo was more than adequate, parking was underground (perfect in the desert heat), security was good, staff was friendly, pool area very nice. What more could you want???!!!
past resorts: anaheim, indio, rancho vistoso, pinetop, new braunfels, kingstown reef- orlando, reunion resort, las vegas blvd, solvang, lake of the ozarks

#55056 - 08/10/14 02:26 PM Re: Las Vegas Resort Review [Re: jensens]
Guadelouis Offline

Registered: 07/27/14
Posts: 2
Originally Posted By: jensens
We are going to Las Vegas in early June and would like to know what some of the best places to go are for teenagers. I understand that the city (formerly billed as family-friendly) has returned more to an adult mecca. Would there be enough to do to keep our three teenagers happy for a week there? How is the resort and the construction?

I don't think so to be honest, it might be pretty boring for teenagers smirk
Check out my website

#55025 - 08/03/14 01:35 PM Re: Las Vegas Resort Review [Re: ]
dogwood98270 Offline

Registered: 03/26/05
Posts: 27
Loc: Washington State
We recently stayed at Las Vegas Blvd and had a couple of 3 bedrooms for a family reunion. Most of my family was there, and since this was our second time here, and my family's first time in Las Vegas, we were just hoping for the best of everything. The resort was fantastic, as usual. And the strip and the sights were no letdown. We went to a couple of shows again, "O" by Cirque du Soleil/ Chris Angel and even went to see David Spade. No letdown on the entertainment either. All in all, we were all very happy with the resort and Vegas. The lazy river ride, which we spent a lot of time in, was a very relaxing way to spend some time during the day while out in the sun. There is nothing that we can think of that is a disappointment with this resort. The only bad experience we had while here was the occupants that were staying in the condo above us. They were constantly dumping their cigarette butts and empty soda bottles on our deck below them. Even after approaching the front desk and complaining about this, it still happened. We have been members of Worldmark for some time now, and this is the second resort that we are actually thinking of never going back to. The other resort used to be our favorite, but after seeing what was happening there, and nothing being done about it either, we have decided to never go back to that one. I always thought that these resorts were really nice, but the caliber of some of the guests and resort staff are turning this into a bunch of cheap motels. We are not ready to give up on this yet, as we still have some good experiences throughout Worldmark, but if other resorts are turning into what these two are turning into, we shall have to think twice about this membership.

But not to take anything away from these resorts, they are a wonderful resort all in all to stay at. It is just a select few guests that are ruining it for me. If you plan to visit the Las Vegas Blvd, you will have fun at the resort and Las Vegas. And we shall more than likely be going back there again, as we both love Vegas.

Depoe Bay, Or., Arrow Point, Id. (3 times), Kihei, Hi., Clear Lake, Ca., Las Vegas, Spencer St., Las Vegas, Blvd. (2 times), The Camlin, Seattle, Wa. Lake Chelan Shores, Wa.

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