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#12981 - 12/16/04 01:11 PM Indio Resort Review
Forum Hostess Offline


Administrator/Forum Host

Registered: 02/11/04
Posts: 1683
Loc: Redmond, WA, USA
Have you stayed at Indio? Here's your chance to tell other WorldMark owners what it's really like. How big is the pool? How hot is the hot tub? What do you wish you had known before you left home?

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#54135 - 01/25/14 04:54 PM Re: Indio Resort Review [Re: Forum Hostess]
SandyW Offline


Registered: 01/18/08
Posts: 1
My husband and I are at Indio for a week and I think this is our third vacation here. Obviously we like the resort. But there are some things that have disappointed us this time.

First, when we arrived at 4 pm we were told our unit wasn't available yet and to come back in 40 minutes! That is just unacceptable.

We found a couple of things missing fro m the unit. There were no pot holders and no list of TV channels despite the resort guide saying it would be with our remote. Guest services sent us both but they say they don't standardly provide the TV list, it's only given on request! Why can't it be in the resort guide? It meant an extra trip to our room for one of their people.

Next I learned that with the latest update, they no longer provide a second telephone in the master bedroom. And no, they were not available even on request. What's up with that?

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#54071 - 01/04/14 11:36 AM Re: Indio Resort Review [Re: Forum Hostess]
steeler1mws Offline


Registered: 08/11/12
Posts: 18
Just got back from 12 days at Indio. Only 1 big problem. Our unit was #1307. Be sure you request not to get this unit. It is directly below the sales dept. It sounded like they were moving furniture all day long starting at 7 AM. This is probably true for all rooms on the 3rd floor. If not for that, it would have been a great vacation. The resort has 2 large swimming pools, 4 jacuzzi's, a lazy river; all heated. They also have a mini mart, movie theatre, workout room, basketball, tennis, and a large activity center. If you are staying here before May 18, 2014, I highly recommend buying tickets to see The Fabulous Follies in Palm Springs. It has been running for 23 years and this is there last year. If you visit Palm Springs, there is free parking behind the 26 foot statue of Marilyn Monroe.

other resorts we've stayed at: Red River, Taos, Steamboat Springs, Wyndham Pagosa Springs, Wyndham Durango, Grand Lake, Lake of the Ozarks, Branson, Daytona Beach, Oceanside, Big Bear, Bison Ranch, Phoenix, Rancho Vistoso, Pinetop, Las Vegas on the Blvd, Vegas Tropicana and Vegas Spencer Street.

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#51063 - 11/24/13 05:59 PM Re: Indio Resort Review [Re: Forum Hostess]
gigharbor007 Offline


Registered: 11/26/05
Posts: 46
Loc: West o' The Narrows
A quick report from our recent (3rd) stay at Indio. Check in was easy, good thing as we had just driven from Phoenix (see our South Mountain Preserve review!). Unit was perfect as we have come to expect. We agreed to the "Owners Workshop" which was explained to us to be "completely different" than Owner ED... well it actually was helpful but still ended up being a slightly softer sell. We used the Gift Card at The Chop House in Palm Desert - which was great BTW! We played golf at Indian Springs - great deal with a meal included in the fees. We got enough food for leftovers the next evening! We hiked in Joshua Tree one day and also took the tram (free tickets at Owner Workshop!!) for hiking in San Jacinta - Wow, the fire damage is impressive! We always enjoy the overall peace and quiet at Indio. We saw no evidence of any problems with any other guests. They tell us that WVO have three buildings and their owners pay more so maybe that keeps out some riff raff smile We will be back here too!!
_________________________
It's all about the journey... J & D of GH
LV-Blvd x 9, LV-Spencer x 3, Kapaa, Birch Bay x2, Windsor x 2, Camlin x 12, Canmore (RCI), Indio x 3, Phoenix x 1, San Diego - Mission Valley, WVR-AP Wanaka

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#50860 - 09/19/13 10:08 AM Re: Indio Resort Review [Re: Forum Hostess]
Regulators Offline


Registered: 09/16/13
Posts: 1
We, my wife, four children, and I, stayed at Indio twice now. First time in July 2012 and the second time June 2013. We love it there. The pool, children's pool, and lazy river are great. The rooms are nice. I have not, at this point, had any issues at Indio. The weather is hot there and that's because your are in a desert, but we enjoyed it and it is beautiful there. I have even seen roadrunners in the morning which my kids love. There is a nice golf course there. I do not play golf but their course looks great. They have a small store next to the pool that you can buy items. The store is similar to a convenience store. Depending on your ownership status, WIFI is free. The WIFI is good for checking mail not for streaming. There are plenty of shops and restaurants in the area. My family and I will definitely be back.

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#50805 - 09/09/13 11:30 PM Re: Indio Resort Review [Re: Forum Hostess]
Ruston & Melissa Offline


Registered: 09/09/13
Posts: 6
Loc: California
The wife and I just returned from a two night Bonus Time stay at Indio. (9/07/13 - 9/09/13) As this was our first Worldmark Resort stay, we enjoyed it very much. The resort is large and very nice. Our one bedroom unit was also large and clean. As this resort is hidden on a golf course next to the mountains, It is not walking distance to anything other then the resort amenities and the golf course. There is a casino, restaurants and shopping within a short drive. Even though this is a kid friendly resort, we did not have a problem with noise. We had a very nice and relaxing stay and would recommend this resort. We will return. Also be sure to try the lazy river.

P.S. The Wifi works for checking email and looking up things to do. It's not for playing online games or streaming movies.


Edited by Ruston & Melissa (09/10/13 03:35 PM)
_________________________
Owner Since: 2013 - Resorts Visited: Las Vegas-Tropicana(x2), Indio, Big Bear(x6), Palm Springs, San Diego-Balboa Park & Oceanside.

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#50799 - 09/08/13 09:00 PM Re: Indio Resort Review [Re: Forum Hostess]
Oly4 Offline


Registered: 03/09/13
Posts: 1
Went this weekend and had a great time. We stayed in 2 bedroom and it was a very nice room. The facility was clean and well maintained. The two pools were large and very clean. The water was nice and warm. Never went in the hot tub.

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#50673 - 08/19/13 06:53 PM Re: Indio Resort Review [Re: annj]
jcharles Offline


Registered: 11/17/07
Posts: 156
Hit the 1st page. For some reason some of the resort's posts show up in backwards order. Now that I think about this - you won't probably see this post either.

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#50665 - 08/18/13 08:18 PM Re: Indio Resort Review [Re: Forum Hostess]
annj Offline


Registered: 12/08/08
Posts: 1
Loc: AZ
All of the Indio posts seem to be old. I would be more interested in 2013 evaluations of the resort.

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#50477 - 07/17/13 10:52 PM Re: Indio Resort Review [Re: Forum Hostess]
steeler1mws Offline


Registered: 08/11/12
Posts: 18
WOW!!! Indio was terrific! They had 2 huge swimming pools, at least 3 jacuzzis and a lazy river. They even had a child's water area that squirts water out of the ground at various intervals while children play on it. It is noisy due to the many children, so if children bother you stay away. The units were very spacious and clean and the staff at the check in desk was marvelous! The grounds were beautiful and maintained above standards.

My only problem with Indio was that the staff at the desk that hands out the parking passes was, in my opinion, very rude once they found out that I just purchased credits the week prior at Big Bear. When I asked for discount coupons, I was told to let them know what I am interested in seeing. I told them I had no idea what was in the area. They told me to look at the brochure rack. Everywhere else that we stayed, the staff went out of there way to tell me of local activities, restaurants and other various things to do, and they even gave me a map and circled where everything was located. I will go back to Indio, but I want nothing to do with there Sales Dept. otherwise known as the Parking Pass Desk.
If you are looking for a smaller, much quieter place, try Palm Springs Worldmark only 23 miles from Indio. We toured it while we were at Indio and it was very clean, rooms were smaller and pool was smaller, but if you just want to relax, it's the resort to visit.

Dispite my negativity in this review, WE LOVE WORLDMARK!!! Every organization has bad apples, but out of all the resorts we have visited, this is my first complaint and hopefully my last. Keep up the good work, WORLDMARK!!!

Stayed at Pinetop, Phoenix, Rancho Vistoso, Big Bear, Oceanside, Steamboat Springs, Daytona Beach, Las Vegas Blvd, Red River, Taos and Wyndham',s Pagosa Springs.

Leaving on 7/20/13 to stay at Lake of the Ozarks, Branson, Grand Lake then to Spencer and Tropicanna in Vegas.


Edited by steeler1mws (07/17/13 10:54 PM)

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#49087 - 11/19/12 09:24 PM Re: Indio Resort Review [Re: sna2world]
gigharbor007 Offline


Registered: 11/26/05
Posts: 46
Loc: West o' The Narrows
Definitely take tram to San Jancinto, even the easy hikes are worth it!
_________________________
It's all about the journey... J & D of GH
LV-Blvd x 9, LV-Spencer x 3, Kapaa, Birch Bay x2, Windsor x 2, Camlin x 12, Canmore (RCI), Indio x 3, Phoenix x 1, San Diego - Mission Valley, WVR-AP Wanaka

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#49053 - 11/13/12 03:50 PM Re: Indio Resort Review [Re: Forum Hostess]
sna2world Offline


Registered: 11/12/12
Posts: 1
Hi all

We are visiting Indio resort for the first time and also, this is our first WorldMark stay ever!!!! Looking forward for the same. We are group of 4 adults and 2 kids. Anything fun to do to keep all busy for 4 days from 11/21-11/25? Any tips for the first timers? Let me know. We have reserved 2 BR rental.

Thanks
Hemz

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#48792 - 10/02/12 05:49 AM Re: Indio Resort Review [Re: LMglenn]
sharonwilcox Offline


Registered: 05/02/09
Posts: 4
Just read your post. Glad you had fun in Indio. Yes! The Presidential is great for gatherings. We get it every year for my husband's birthday, even though we work there and only live 15 minutes away. The grandkids have a blast and I don't have to have to feel like I have to entertain everyone because there is so much to keep them busy.
Re: Reunion Resort
Wait til you see it! You will be blown away. We just got back from a 10 day trip to Orlando and visited Reunion. I guarantee it will be an amazing experience. The grounds, units, restaurants, golf, and the private waterpark are all unbelievable. Lifestyles of the Rich and Famous - seriously! We are going to stay there next spring.
Have fun!
Sharon

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#48677 - 09/10/12 09:59 AM Re: Indio Resort Review [Re: Forum Hostess]
LMglenn Offline


Registered: 01/26/11
Posts: 3
Our second trip to Indio in the past 6 months we love this resort. It is so relaxing and the view is great. The first time we stayed we were in a 2 bedroom it was beautiful. we wmet some great people who will be friends for life. My husband is a eally big fan of the lazy river, i'm a fan of the ice cream socials. The second time around we wanted to share so we invited some friends and of course we wanted to inmpress so we got the presidential 4 bdrm. having the spa in our balcony was the best our friends think we are rich now. and they are definitely thinking about signing up. If you can at least once in your worldmark life get a presidential suite even i its just for 2 people. We are already getting request to get the suite again for another trip. and we are booked for the oceanside in 1 month and the new florida reunion for new years.

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#48619 - 08/31/12 08:19 PM Re: Indio Resort Review [Re: ktprice]
jcodilla Offline


Registered: 09/15/06
Posts: 15
We just left Indio today for a 5 nights stay at 3 bedroom presidential suite. The kids are enjoying the hot tub on our balcony and the jetted tub in the master suites.Having fun on the lazy river as well. Unfortunately, there as cons as well. Having to pay for the wifi good for 10 days for $14.95 for 2 computers and it's really slow. Crickets are very annoying, just like the concierge people keep calling you to attend sales presentation (So called owners update???). Told them to scheduled me at 2pm on the date of our checkout. Finally, they stop calling.Other than that we have a good time. Will definitely come back.
_________________________
jimbo66

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#48566 - 08/23/12 07:56 PM Re: Indio Resort Review [Re: Forum Hostess]
ktprice Offline


Registered: 08/23/08
Posts: 1
Loc: Culver City, CA
We recently stayed in Indio (July 31 thru August 5)! We had 2 3 bdrms for the 1st two nights then we switched one of the 3 bdrm over to the 4 bdrm Presidential Suite for 2 more nights! The resort is definitely beautiful on the outside, the grounds were kept up nice. When we checked in at 5:15pm, we were told that one room was available but the other one wasn't! Isn't check in at 4pm? We had just drove over 2 hours and it was HOT. We also were hounded about the Owner Update, and even when I told them that we didn't have time and that we just updated last year, they still put us on the list and they called 2 times early in the morning!! We had to get upset to tell them we had family coming and we don't have time!
One of the 3 bdrm had tons of stuff wrong, some kitchen utensils were missing, our refrigerator door was missing shelves, both showers had missing shower curtains! The King Bedroom had a comfortable bed but the pillows were very flat! We called to maintenance and they came and was very nice. On the day of moving out of one of the 3 bdrm and into the Presidential Suite, I called the morning to make sure they knew we were moving out of one and moving into the other. They told me that they would call when the Suite would be available for move in. I never got a call and my husband went up to the office over 3 times to get a time frame and where we would be moving! They still couldn't tell us! Finally at 4:30pm we got into our Suite. We were very excited and the Suite was amazing! We found some problems with it, too! The air conditioner only worked in the living room, the thermostat was set to 72 degrees and at night, there was no air in the bdrms when you closed the doors on one side of the whole suite! It was miserable sleeping in the heat! Also, the Hot Tub on the deck wasn't working either. Some of the jets didn't work and the controls were broken off and the paneling on the outside of the hot tub was falling apart. Very disappointed. Also, if they took 4 hours to clean it, you wouldn't know it! It really looked as if no one stayed there in a while. There were cobwebs from the hanging lights in the kitchen. And in one of the bdrm with 2 twins had candy wrappers, condom wrapper and food under the beds. We moved them together for a my sister and her boyfriend. The fly swatter was missing in our unit and we asked for one and never got it!

I feel I pay enough maintenance fees that these issues should be fixed. I have been an owner for a long time and when I go to the resorts that I "own", I would like things to be working!

As far as the internet, it was slow most of the peak hours! I paid for the 10 day and only 2 computers had internet. We had a 3 and 4 bdrm with more than 2 computers/tablets and if we wanted more we needed to pay a 2nd time! Too expensive and not worth it!!

I have a suggestion, because there are a lot of "high" tech stuff in these units (dishwasher, hot tub, electric stoves ect.) maybe they need to have manuals or user guides for these kinds of things so that people don't break things due to not knowing how to use them. I can tell you that I don't know how to use the Hot Tub but I had my Brother in Law there with us and he has one so he knew how to use it. I was thinking that what if people don't know how to use something, they usually won't call to ask. They will try to figure it out and I think that is how things get broke!

Sorry for the bad review but I hope this helps to fix somethings that are "broke"! As far as in the future. I probably would stay here again just to see if the stuff was "fixed"!


Edited by ktprice (08/23/12 07:59 PM)
Edit Reason: added info

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#48499 - 08/12/12 01:24 PM Re: Indio Resort Review [Re: clfnorton]
Golf2Live Offline


Registered: 01/06/06
Posts: 92
Loc: Yelm, Washington
I agree with previous posters who state this is a family resort, it is very busy. We didn't have issues with noisy neighbors fortunatley. Grounds are beautiful, very well kept up. Our unit very clean all items stocked and everything working. One thing I forgot to mention in my previous post, this resort is very pro into sales!! If you aren't into it, just be firm, right at the get go, otherwise they will be presistent. Our big item was the most uncomfortable bed! We did enjoy this resort, and would go back. If you go, I hope you have a great time.

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#48493 - 08/11/12 08:18 PM Re: Indio Resort Review [Re: Forum Hostess]
clfnorton Offline


Registered: 07/27/09
Posts: 2
Hello,
I have a trip coming soon at Indio. I read the past year in reviews. I have a deep concern about those reviews. From what I read in the past year it doesn't look to pleasing. As I go for my visit, I want to see if anything has improved. Especially since our rates on the maintenance fee has gone up. I want to see if my fee is working for me as an owner as well as our owners. I gave a good review for the Solvang Resort in the past so I want to be able to give a good review for Indio as well.

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#48315 - 07/23/12 09:23 AM Re: Indio Resort Review [Re: roesle5]
bthorman Online   content


Registered: 01/12/06
Posts: 87
Loc: San Francisco Area
We were there in July 2009 (a 2 bedroom overlooking the lazy river). We had no problems and the room was really nice. Sorry to hear that you had a bad experience there. I'd go back again, but probably not in July. smile
_________________________
Beth Thorman
Resorts visited - Windsor, Solvang, Bass Lake, Kihei, Indio, Angels Camp, Clear Lake, Big Bear, Reno and Coral Baja.

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#48313 - 07/23/12 08:55 AM Re: Indio Resort Review [Re: Forum Hostess]
roesle5 Offline


Registered: 01/21/09
Posts: 2
We stayed in this resort a couple of years ago. Has it improved since then? We had a 2-br unit and it looked like a Motel 6 - cheap, plastic furniture, small and crowded interior, worn couch and chairs - obviously the on site pictures are of the penthouse units, not the 'common' ones. If this had been our first viewing of a WorldMark resort we definitely would not have become owners.
To top it all off I was bitten by a Black Widow spider in the middle of the night. Had to go to emergency the next day as my eye was completely swollen closed and my face was black and blue. When I reported it to the resort personnel the security person basically said, "What do you expect, we're in the desert." Had to stay an additional nite before we could go home and they didn't even offer to come spray the room to make sure spiders were eliminated. Indio's crossed off our list.

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#48308 - 07/22/12 11:17 PM Re: Indio Resort Review [Re: mrpayette]
sunshine77 Offline


Registered: 07/20/12
Posts: 3
agreed, great site sad management (lack of follow thru). not a good element to project ownership, maybe spring-break?

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#48307 - 07/22/12 11:14 PM Re: Indio Resort Review [Re: flabdoo]
sunshine77 Offline


Registered: 07/20/12
Posts: 3
we saw diaper-less babies in the spa, guess wear the weee goes?

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#48306 - 07/22/12 11:12 PM Re: Indio Resort Review [Re: Roxy50]
sunshine77 Offline


Registered: 07/20/12
Posts: 3
sounds alot like the experience we had last week, real nice crowd!

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#48274 - 07/14/12 04:50 PM Re: Indio Resort Review [Re: Moderator 2]
hietech Offline


Registered: 06/04/12
Posts: 1
It would be nice to be able to read a recent review. We are checking in 6/21/12 which is next weekend.

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#47924 - 05/31/12 08:34 AM Re: Indio Resort Review [Re: flabdoo]
lmoien Offline


Registered: 04/03/04
Posts: 42
Loc: Washington
We just returned back to the rain, from being in 102 weather.
I really enjoyed the morning and evenings.
Wish I would have brought a hat, as the heat was indeed, intense.
Went to the Street fair on Thursday called Village Fest, Huge Huge Street fair.
Also went to College of the Desert, Saturday/Sunday, another street fair.. Lots of food and stuff.
Husband golfed 3 times at various places with some really good deals.
Cooked breakfast and lunches mostly in room. Used the Huge Target to buy food. Nice store.
Went to Boomers and played putt-putt golf and bumpers boats and go karts.
We were there all day.
Bought a pass for the day, instead of individual prices.
Well worth it.
Went up to the Aerial Tram, very interesting, busy weekend, lots of people.
Easy to get around, airport easy to use
Lots of nice people,
Pool was wonderful, only had to leave the area once, for a pool shock treatment, but it was a good break anyway, found other places to be.
Nice to be home with my own pillow.

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#47573 - 04/07/12 04:30 PM Re: Indio Resort Review [Re: Golf2Live]
flabdoo Offline


Registered: 01/04/11
Posts: 1
We just had our first visit to Indio. What a lovely place. It was filled to the brim, mostly with families. If you want a quiet or romantic place, this isn't for you. But if you like the pool and the desert its a great place. The units are beautiful and clean, and the grounds make you proud to be an owner. I do wish Worldmark would upgrade their bedding, the pillows were limp, the brown blankets are ugly and the mattresses are uncomfortable. Hotels nowadays are upgrading their bedding, we should do the same. Also, there are balconies on the units and people can be pretty loud. Two nights we were woken up at 2:00 am by noisy neighbors. I think a solution to this is to post quiet hours. The pool was packed, and twice had to be evacuated because someone did something bad in the pool. In both cases, it took a minimum of 2 hours to shock the pool, which was kind of a bummer. But I guess thats what you get when you go to a family destination.... little baby ruths in the pool.

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#47374 - 03/12/12 05:19 PM Re: Indio Resort Review [Re: Forum Hostess]
Golf2Live Offline


Registered: 01/06/06
Posts: 92
Loc: Yelm, Washington
We stayed at this reseort Feb. 19h to the 26th, in a two-bedroo unit. We found the colors to be very pleasing, the grounds, pool, and all outside areas, kept up and really beautiul. Unit was very clean and all aminites in place. We weren't paticulary excited about the layout of the unit, as all who walked by could look straight into the unit. The second bedroom was right on the walkway so opening up an window, or privacy was really affected. But, there really wasn't that many who did walk by. We really enjoyed this resort and would go back. However, with that being said, these beds are the most uncomfortable things, the top 5 worse in my life!! We both woke up the next morning and had to take Advil for the aches and pains. We did notify guest services and they brought an egg crate, and we folded up he bed spread in addition. This made the bed at least tolerable. I did notice that a few years ago someone had posted the same thing about the beds..............guess they haven't improved. We were told that the resort had just purchased, and installed, new beds!!! This is really, really bad, if true. We both travel frequently so feel we have a good idea of something reasonable. These definetly were not!! Next time I would ask for another bedsread in addition to what we had put on the bed. Other than that,,,,,we loved this resort!!!

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#47337 - 03/07/12 06:06 PM Re: Indio Resort Review [Re: Forum Hostess]
justintime Offline


Registered: 05/26/10
Posts: 5
Loc: Calgary, Alberta
We spent two weeks at Indio in mid February, it was a real pleasure to see the rooms redecorated in the traditional WorldMark colors. A very relaxing atmosphere with good pools and a s much off site activity as you want.
_________________________
Eleven WM Resorts and counting on many more!

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#46768 - 11/26/11 06:24 AM Re: Indio Resort Review [Re: Forum Hostess]
Roxy50 Offline


Registered: 02/23/08
Posts: 3
Stayed several times at Indio, always enjoyed it....except this time. We were in unit 14201...1 bdrm....bed was the hardest I've ever experienced in all of the WM resorts I've been to (and I've been to a lot!). But what was so disappointing was our neighbors thought nothing of bringing all their family members (and I think there were 2 units full) out onto the walkway and stairwell right in front of our unit at oh........11:30 p.m. to party. Oh, and I should also add we were privy to a family argument that went on for 10 minutes. Totally uncool!!!! What a shame that some people think it's ok to carry on like that totally ignoring the 10pm Quiet Hour. Security was called and they fortunately took care of it immediately, so kudos to them. But in the meantime people.......remember....how you conduct yourself at our resorts IS a direct reflection ON our resorts!

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#46637 - 10/27/11 09:44 PM Re: Indio Resort Review [Re: Forum Hostess]
gigharbor007 Offline


Registered: 11/26/05
Posts: 46
Loc: West o' The Narrows
We just spent 3 great days at Indio, got in late Sunday (really Monday AM) and the front desk was a cheerful as could be. The One bedroom unit in bld 6 was in good condition and the grounds look great. Too bad the resort host didn't know we got in so late as they called pretty early. Next time I think I'll specifically ask that they don't call until later. As it was, it only took 2 "No's" in person and 2 more "No's" later on the phone for the hosts to get the message that we weren't interested in "Owner Education". We played a round of golf at Tera Lago Monday, only $100 for two including 2 beers each! Tuesday we took the Tram up to Mount San Jancinta and hiked to the summit. It was a beautiful day and a wonderful hike. We checked out Wed. a little late which was much appreciated, and we enjoyed people and car watching in Palm Desert until we had to catch our plane back to WA. I know the reviews here may or may not represent how things are in general but we had a great stay with no problems at all.
_________________________
It's all about the journey... J & D of GH
LV-Blvd x 9, LV-Spencer x 3, Kapaa, Birch Bay x2, Windsor x 2, Camlin x 12, Canmore (RCI), Indio x 3, Phoenix x 1, San Diego - Mission Valley, WVR-AP Wanaka

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#46578 - 10/14/11 01:43 PM Re: Indio Resort Review [Re: jblvs2travel]
Moderator 2 Offline



Registered: 02/09/10
Posts: 42
Dear Jblvs2travel,

These are items that WorldMark by Wyndham Management would like to know about so that we can take immediate action to get these issues addressed. If you have an issue or concern that you would like management to be aware of so corrective action can be taken, the most expeditious way to communicate that concern would be to send it directly to ownersupport@wyn.com. If you prefer, you may call Owner Care at 888.648.7363 option 4.
_________________________
Kind Regards,

Forum Moderator
WorldMark Owner Care






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