Hello everyone,
I feel so compelled to let all of you know how wonderful Dolphins Cove Resort is. My entire family of 10 were treated so wonderfully.
Our vacation began Saturday, March 26th 2016. Because of our flight arrangement, we arrived hours before the standard check in time of 3:00pm. The staff reassured us not to worry. They helped by holding our luggage for us and provided enough pool towels so we could go swimming. The Pool was very clean and a very nice size. As time went on my entire family were starving. Again, the staff helped without hesitation and assisted in ordering several pizzas, wings and soda to be delivered. They offered sweet rolls, granola bars and beverages to curb our appetites until our lunch arrived. Before we knew it, here came the staff with our entire order which was delivered to the front desk. They provided paper plates and napkins. They went above and beyond to make us comfortable. A short time had past and all were content when the staff came back to the pool to inform us that our 3 condos were ready! 2 hours early!
The condos were wonderful. One of the nicest things that we loved is that our 3 condos were located all together! Then another outstanding service. We had ordered 5 days of groceries (for 10 people!) on line to be delivered. One of the staff members personally escorted the grocery store delivery man to our condos!
We did go to the cheese and wine social that evening. Again, the staff were amazing. They helped with the
5 children and took group pictures. Assorted cheeses and crackers, popcorn along with wine and non-alcoholic beverages were offered.
The Dolphins Grove Resort was always well maintained and very pretty. When we needed to use the gas BBQ Grill, a staff member came promptly to lite it for us. The mini putt putt golf course was right off our patios which the kids loved.
The resort is conveniently located near a city bus stop which took us directly to Disneyland. The bus ride was under 20 minutes. We Love our entire experience!