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#58827 - 06/06/19 05:28 PM
Very disappointing resort
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Registered: 06/05/19
Posts: 1
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My husband & I stayed here for a week the end of May & we were extremely disappointed in the quality of the resort...certainly not up toWorldmark standards. Closet doors & dresser drawers are falling out, towels & other amenities not stocked & the bed had 1 sheet. The bathroom had a Hugh jacuzzi tub, very tall with sliding glass doors which made it extremely difficult to get in and out. The building is not well insulated as we could hear every footstep of the people on the 2nd floor above us. Children running & jumping from 7 am until well after 11 pm. Not sure why anyone needs to vacuum at midnight. After calling security finally & talking with the residents, nothing changed. Security never came. We asked to be moved to a different room the next night but it was no better...more kids & loud adults. It would be much better if families with children were in a separate area so that those who wished to sleep could do so. The pool water was quite warm & of course very crowded with children, which we expected since It was very hot outside. On a positive note, the staff was very helpful and accommodating. It’s the facilities that seriously need updating, We will not return.
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